Hotel La Palma

As soon as we arrived to the hotel we were told we would have to pay one extra hour for the private boat transfer, which we did not think was very polite the instant you arrive to a nice hotel, the welcome drink they offered us never appeared. We did call the hotel 3 times to tell them all the trains from Rome had been delayed so hence us too. Just tacky. Suite was fine. Small with one sink. New and clean. You could hear people walking on your head back and forth. There was also a leak in the hallway so men working there on two mornings and it was by the elevator and gym too. We were also told you needed reservations for the beach club and you had to pay for it, with a bill of at least 3 k a night you would think it’s included. The swimming pool is tiny, it looks much larger in the picture. The hotel is really in the mid of the town so any cruise ship tourist will go walking in a large group past it and it’s very crowded. One plus point Florentino our breakfast waitress was outstanding., Such a lovely lady. The breakfast was also lovely.

One of the best hotels my wife and I have been too. It was the first holiday we have had without the kids. The attention to detail was unbelievable. From the fittings and fixtures to the service. Everyone was so helpful and couldn’t do enough. At the pool they didn’t have pizza on the menu but we asked and they obliged. We also bought a special bottle of wine and they let us open it at the restaurant. We needed a casual restaurant on the last night for 20 of us! They not only booked it but took us there. The breakfast is amazing. We will miss all the wonderful people!

Do not look at another hotel, you have found the right place for your Capri experience. Every piece of Hotel La Palma is a moment and perfectly curated. We were there for our honeymoon which started roughly due to our airline losing my wife's luggage for several days. Once we arrived at Hotel La Palma our mood entirely shifted as we were greeted by the amazing staff, INCREDIBLE breakfast (included with your stay, don't need to eat anywhere else for breakfast), and just amazing accommodations. The hotel is perfectly situated in the center of town but is a relaxing retreat near everything. We are already recommending the hotel to our friends/family, and cannot wait to visit again. Incredible hotel, amazing memories, and couldn't be happier with our experience here.

In the heart of Capri, we enjoyed being able to walk the town, restaurants, shopping with access to hikes elsewhere. Every detail is carefully thought out. Coordinate with concierge before check-in as their sprinter van will take you from the ferry to the hotel square. Our welcome upon arrival was as if we were royalty. I looked around as if someone important was standing near but the greeting was actually for my husband & I. We were personally guided through the hotel for layout details as well as to our guest room. The staff is informative & friendly. The newly designed La Palma is over the top amazing! The designer clearly has coordinated every single detail. We booked the prestige room it’s not the base level room it was one level up. Our room was spacious with walk in closet, nice sized & amazing new bathroom with a great shower, bedding was luxurious. Silk eye mask provided with turn down service. French doors out to our very own terrace. Loved morning coffee on the terrace! Breakfast package is totally worth it! Breakfast off the lobby has you wanting for nothing! Great breakfast. We enjoyed the rooftop bar & dinner in the restaurant. Service at both perfect! Their Beach club is off property, highly recommend if you are not into the beach club party scene. We had a truly amazing day in a grotto on the beach it’s right next to their beach restaurant! We were served spritz on the beach.couldn’t ask for a more perfect relaxing day! Lunch there was incredible as well!! The hotel has a sprinter van that will take you to and from its about a 15 min drive at the most. Reservation suggested, it’s not a large beach area. Loved the food & service at the La palm’s rooftop pool. We had the best ravioli and capese of our trip in capri at their rooftop pool. If you are looking for a view of the sea from your room I don’t that that is an option from this hotel. The hotel is in town & we prefer that over a resort because we like to walk to everything. Thank you to the entire staff! Thank you to the Hotel La Palma design team for creating a magnificent experience, we enjoyed every detail!